Watched around the clock
A dedicated order inbox, such as orders@ on Microsoft 365, is monitored 24/7. New orders are processed moments after they arrive.
Purchase orders, read straight from the inbox
Customers send orders as PDFs, spreadsheets, Word documents or a few lines in an email. We turn every one of them into a structured order your team can check and approve, without retyping a thing.
What happens to every order email
Every attachment read
PDF, Excel, Word and the email body are read together, so an order split across an email and two attachments is treated as one.
Scored, not guessed
Each extracted field gets a confidence score. Anything under 7/10 is flagged for review, and missing details are left blank rather than invented.
Matched to the right customer
The sender’s email address or company name is matched to a customer account in your ERP. New customers can be created in one click.
Duplicates set aside
If a customer has already used a PO number, the email is dismissed, so a reply to an old thread never creates a second order.
Ready for review
The finished order is parked in the review queue with its warnings attached, ready for someone to check and approve.
From unstructured email to clean order data
Any format, one result
Whether it’s a tidy PDF from a buying system or an order typed into the body of an email, the output is the same: customer, PO number, dates, delivery details and line items in one consistent structure.
- PDF, Excel, CSV and Word
- Orders typed into the email body
- Multi-page and multi-attachment orders
Confidence on every field
AI is very good at reading orders, but it isn’t infallible. Rather than hide uncertainty, the platform shows it: every field carries a score and low scores are highlighted for the reviewer.
- Scored out of 10, field by field
- Below 7/10 flagged automatically
- Unknown values left blank
Checked before anyone looks
Before an order reaches the queue, each line is checked against your ERP. Does the product code exist? Is it in stock? Does the price match? The customer and PO number are checked too.
- Product, stock and price checks
- Customer matched by sender
- Duplicate PO protection
Typical scope
Order capture is built in the first phase, alongside order review and ERP sync.
What’s included
- Order inbox monitoring
- AI extraction with confidence scoring
- Automated product, stock, price, customer and duplicate checks
What we’ll need from you
- Access to the order inbox
- A set of real example orders, including the awkward ones
- Access to products, stock and customers in your ERP
Keep exploring the workflow
Order review
An order review queue built for wholesale teams: the original email beside the extracted order, clear warnings, and one-click approval into your ERP.
ERP & accounts sync
Approved orders created automatically in Unleashed and other ERP and inventory systems, with invoices continuing to Xero, Sage or QuickBooks as they do today.